Website terms of use

1.1 Welcome to the Kaipa LLC website at https://kaipa.io ("Website").

1.2 The Website is operated by Kaipa LLC Limited ("we", "us", "our", "Kaipa"). Our registered office is 20 Wenlock Road, London N1 7GU and our company registration number is 16185635.

1.3 Access to and use of our Website is subject to the terms and conditions set out on this page ("Terms of Use"), as well as our Privacy Policy.

1.4 By accessing our Website you agree to our Terms of Use. If you have any questions about them, please contact us using the contact details at the end of these Terms of Use.

1.5 If you purchase any tickets or other products from the Website, your purchases will be subject to the terms set out in our Purchase Policy.

2.1 Please ensure that you have read and understood our Terms of Use and our Privacy Policy. We recommend that you save and/or print a copy for future reference.

2.2 From time to time, we may vary our Terms of Use. The revised Terms of Use will be available on our Website. Please check back regularly to ensure you are aware of any variations we may make. If you continue to use our Website after we make any changes, you will be deemed to have accepted any variations to our Terms of Use. If you do not agree to such variations, we ask you not to use our Website. These Terms of Use were last updated on the date stated at the top of this page.

3.1 We do our best to make sure that our Website is accurate, up-to-date and free from bugs, but we cannot promise that it will be and you are responsible for putting in place your own internet security and safety measures.

3.2 Our Website is provided free of charge and has not been developed to meet your specific requirements. We cannot promise that it will be fit or suitable for your specific purposes.

3.3 Materials posted on our Website are provided for general information purposes only and to inform you about us and our news, features, products and services. This information is not intended as any form of advice and should not be relied on as such. Any reliance that you may place on the information on this Website is at your own risk.

3.4 Access to our Website is permitted on a temporary basis and we reserve the right to suspend or terminate access to any part of it at any time without notice.

3.5 We update our Website regularly and reserve the right to add, remove and otherwise change the Website and/or its content at any time without notice.

4.1 You are responsible for making all arrangements necessary to access our Website (and for any costs of doing so). In particular, you are responsible for ensuring that your computer and/or portable device is compatible with our Website.

4.2 You are responsible for ensuring that all persons accessing the Website through your internet connection are aware of these Terms of Use.

4.3 Our Website is intended for use only by those who can access it from within the United Kingdom. If you choose to access our Website from locations outside the United Kingdom, you are responsible for compliance with local laws.

4.4 We want you and others to enjoy using our Website. When doing so, we ask that you observe the following rules:

4.5 If you breach any of our Terms of Use, or any of the other terms and policies referred to in our Terms of Use, your ability to access and use our Website may be terminated by us immediately, where possible by giving written notice to you using the contact details you provide to us.

5.1 If you register for an account on our Website, your account details are personal to you and you must keep such information confidential and not disclose them to any other person. We will be entitled to treat any action carried out through your account as being carried out by you. You must notify us immediately if you have reason to believe that your account details may have been compromised or used by any other person. We reserve the right to suspend or terminate your access to your account for any reason at our discretion.

6.1 We respect your privacy and will handle your personal data in accordance with our Privacy Policy. By providing us with your email address, you agree that we may use it to send you relevant information, including but not limited to your ticket purchase confirmations, updates on upcoming events, and promotional materials about our platform and services.

6.2 You may opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link provided in any email we send, or by contacting us directly at admin@kaipa.io.

6.3 Please note that even if you opt-out of marketing communications, we may still send you transactional emails regarding any tickets or services you have purchased, as well as updates related to your account and transactions with us.

7.1 Our Website and its contents are protected by certain rights, including registered and unregistered intellectual property rights ("Rights"). These Rights belong either to us or to our licensors. We and our licensors expressly reserve all Rights in and to our Website and its contents. In particular, we reserve all Rights in the name "Kaipa", "Kaipa LLC", "Kaipa Ltd", "Kaipa Event Management SDN BHD", the Kaipa logo, the "kaipa.io" domain name, and all related domain names, trade marks, logos, brand names and/or trading names appearing on our Website. Nothing in these Terms grants you any legal rights in our Website or its contents other than as necessary to enable you to access and use our Website in accordance with these Terms of Use. The use of any trade marks on our Website is strictly prohibited unless you have our prior written permission.

7.2 You may only view, print out, use, quote from and cite our Website and its contents for your own personal, non-commercial use on the condition that you give appropriate acknowledgment to us where appropriate and you do not remove our copyright or other proprietary notices.

8.1 Consumers have certain legal rights when using our Website. These are also known as "statutory rights" as they are derived from laws such as the Consumer Rights Act 2015. Nothing in these Terms of Use affects these rights. In particular, we do not exclude our liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any matter for which it would be illegal for us to limit or exclude our liability.

8.2 We will not be liable for any loss that is not caused by us or that was caused by any event or circumstance beyond our reasonable control.

8.3 Nothing in these Terms of Use affects our liability to you in respect of products or services that you purchase from us. Our liability to you in respect of your purchase of products or services from us will be as set out in our Purchase Policy.

9.1 Any use by you of the Website or its contents in a manner not expressly permitted by our Terms of Use may mean that you are infringing our Rights and/or the Rights of our licensors. We and our licensors reserve all rights and remedies available in respect of any such infringement.

10.1 You may link to any page of our Website, provided that you do so for non-commercial purposes and in a way that is fair and legal and which does not damage our reputation or take advantage of it. For the avoidance of doubt, the linking site must not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. We reserve the right to withdraw linking permission at any time and without notice.

10.2 You must not link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists and you must not remove, obscure or modify in any way any advertisements, copyright notice, or other information on our Website. Our Website must not be framed on any other website.

11.1 Our Website may contain links to third party websites and services. If you decide to visit any third party website or use a third party service, or purchase products from that third party, you do so at your own risk. It is your responsibility to satisfy yourself as to the reputation of such third parties and the services they offer. We are not responsible for the content, accuracy or opinions expressed on third party websites or services. Links that we make available do not imply that we are, or our Website is, affiliated to or associated with such websites or services.

11.2 Your browsing and interaction on any other website or your use of other services, including websites and services which have a link to or from our Website, is subject to that operator's own rules and policies. In particular, third party websites will process your personal information in accordance with their own privacy notices. Please read all applicable third party policies and terms and conditions before proceeding.

12.1 You may not assign, sub-license or otherwise transfer any rights under our Terms of Use.

12.2 If any provision of our Terms of Use is found to be invalid for any reason, the invalidity of that provision will not affect the remaining provisions of our Terms of Use, which will remain in full force and effect.

12.3 If we fail to exercise any right or remedy under our Terms of Use, our failure does not constitute a waiver of that right or remedy. Any waiver must be in writing and signed by us.

12.4 The laws of England and Wales will apply to our Terms of Use and your use of our Website. The courts of England and Wales will have exclusive jurisdiction over any claim relating to our Website or our Terms of Use, except that residents of Scotland and Northern Ireland may bring a claim in the courts of Scotland or Northern Ireland, respectively.

13.1 We will try to answer your inquiry or resolve any complaint as soon as possible. If you've bought a ticket and you still need help, contact us via barry@kaipa.io